Details of Service Items

Thoughtful after-sales service, responsible attitude

1．Install and debug products for customers;

2．According to the customer's requirements, technical guidance on the use and other aspects;

3．Ensure the supply of maintenance parts;

4．Responsible for maintenance service and provide regular maintenance;

5．Provide regular telephone return visit or door-to-door return visit for customers;

6．Implement "Three Guarantees" for products (many people think that after-sales service is "Three Guarantees", which is a narrow understanding);

7．Handle customers' letters, visits and telephone complaints, and answer customers' inquiries. At the same time, collect customers' opinions on product quality in various ways, and make timely improvement according to the situation.